Return Policy

Thank you for shopping at Word Hearers!

We want you to love your purchase. If you are not completely satisfied with your order, we're here to help.

📦 Returns:

• You have 7 days from the date you received your item to request a return.

• To be eligible for a return, your item must be unused, in the same condition you received it, and in its original packaging.

🚚 Return Process:

• To start a return, email us at info@wordhearers.shop with your order number and reason for return.

• Customers are responsible for return shipping costs unless the return is due to a damaged or incorrect item.

💰 Refunds:

• Once we receive your item and inspect it, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to your original method of payment within 7–14 business days.

⚡ Non-Returnable Items:

• Sale items and gift cards are non-returnable.

💬 Questions:
If you have any questions, please contact us at info@wordhearers.shop.